New User Guide
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      How do I access my purchased digital media?

      Learn how to find and access your purchased digital content on Stuff.io and Book.io.

       
      Stuff.io and Book.io share a Unified Digital Library, meaning your purchases from both sites appear on either platform. Stuff.io displays all of your digital media, while Book.io focuses solely on eBooks and audiobooks. Below, you’ll find instructions for accessing your content on either platform and solutions for common issues.

      Table of Contents

      Stuff.io

      Book.io

      Troubleshooting

       

       

      Stuff.io

      1. From your device, navigate to the Stuff.io Homepage.
      2. Log-in using the Email and Password used to purchase the digital asset.

      If you purchased in "Pro Mode", and transferred your digital asset to your own wallet, view this page on how to access your digital asset in your own wallet.

      3. Click "MY LIBRARY" located at the top of the page. Your digital media should appear in your library page.
      Note: If your media does not appear, follow these troubleshooting suggestions.

       

       

      Book.io 

      1. From your device, navigate to the Book.io Homepage.
      2. Log-in using the Email and Password used to purchase the digital asset.

      If you purchased in "Pro Mode", and transferred your digital asset to your own wallet, view this page on how to access your digital asset in your own wallet.

      3. Click "MY LIBRARY" located at the top of the page.Your digital media should appear in your library page.

      Note: If your media does not appear, follow these troubleshooting suggestions. 

       

       

      Troubleshooting

      Login Error

      Ensure that you are logged in using the account that purchased the digital media. To verify, your user should appear in the top right corner of the "MY LIBRARY" page.

      For issues logging in, follow the page, "How do I create an account?"

      If the issue persists, please contact our support team at Support@Stuff.io

      Media Error

      Although Stuff.io and Book.io both sell digital assets, Book.io is exclusively only EBooks and Audiobooks. Content purchased through Stuff.io, that is not an EBook or Audiobook, can not be viewed through Book.io.

      For more information, follow the page, "What media is viewable through Stuff.io & Book.io?"

      Other

      If the issue persists, please contact our support team at Support@Stuff.io